Privacy Policy

Mersey Vapours are committed to your privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We do not store credit card details nor do we share customer details with any 3rd parties

 

What information do you collect?

To create a customer account at Merseyvapours, you will need to provide the following information:

 

  • Full name
  • Full Address
  • Email address
  • Phone number including area codes (phone number is very important for international customers)

 

To receive an accurate shipping quote for international customers, you will have to sign up for an account, as the website will calculate shipping costs based on the location you would like your order shipped to.

 

In the event that you are making an order for another person, the recipient’s following details will also be required:

 

  • Full name
  • Full Address
  • Phone number including area codes (phone number is very important for international customers)

 

How do you use that information?

Your information will be used to progress your order. Your personal information will only use shared with relevant third parties required to complete your order. For example, the courier or postal company tasked with delivering your order to you.

 

If you are making an order for some one other than yourself, to be delivered at a different address to your own, their information will only be used to complete the order and will be shared with the courier company tasked with delivering your order to the recipient.

 

Your email addresses are used to contact you about your order, and are not shared with any other parties under any circumstances.

 

How can I access or change the information you hold about my and my account?

You can access all your personal information stored by Merseyvapours by

My Account

If there is an error in the information you have submitted, you can request that information be changed. To better protect your personal information, requests will only be accepted from the email address you used when creating your Merseyvapours account.

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